Frequently Asked Questions
Everything you need to know about shopping with Ghost.
What is the typical shipping timeframe?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days. All orders include tracking information sent via email.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags attached. Returns are processed within 7 business days of receipt.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
Ghost accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for interest-free installments.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Ghost garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.